Guides for families
Plain-language guidance for people trying to reach relatives, report someone missing, or judge whether information circulating about the glacial outburst flood is reliable.
How to report a missing person in the Nepal–Tibet glacial outburst flood
What information to gather, how to register a case, what happens next and how long each step usually takes.
Read guide →How to find a family member after a glacial outburst flood
Where to search first, which authorities hold which records, and how to use assistance centres and case tracking.
Read guide →How to check whether disaster information is verified
How to read source and verification labels, how rumours are assessed, and what an unverified update does not mean.
Read guide →The first 24 hours when someone is missing
An hour-by-hour checklist: who to call, what to write down, when to register the case and how to set up tracking.
Read guide →If a foreign national is missing: embassy and consular help
What embassies and consulates can and cannot do, and the details to have ready before contacting them.
Read guide →DNA identification after the glacial outburst flood
Requesting a DNA kit, giving a reference sample, how comparisons are reviewed by people, and who can confirm an identification.
Read guide →