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If a foreign national is missing: embassy and consular help

Many people in the affected trekking valleys and border settlements are foreign nationals. Their embassy is a core part of the search — here is how to use it well.

Register the case as well

Consular reporting and a FamilyConnect case work together. The case makes the person searchable by hospitals and partner organisations on the ground; the embassy connects that to authorities and family abroad. Give both the same identifying details and quote your case reference.

What an embassy or consulate can do

  • Take a missing person report for their national and pass details to local authorities.
  • Issue emergency travel documents if a passport is lost or destroyed.
  • Help with welfare checks, hospital liaison and, where needed, repatriation arrangements.
  • Coordinate with family at home who may be reporting from another country.

What an embassy cannot do

  • Confirm an identity or a death — that rests with local police, medical and forensic authorities.
  • Search in the field or access areas closed by local authorities.
  • Share another person's case details with you without authorisation.

What to have ready when you contact them

  • The person's full name as in their passport, date of birth, nationality and passport number if known.
  • Last known location and time, planned route, travelling companions and accommodation.
  • Your FamilyConnect case reference, so consular staff and coordinators can cross-reference the same case.
  • Your own contact details and your relationship to the person.